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Terms & Conditions

Terms & Conditions

    1. Booking for classes will only be confirmed upon receipt of full payment.
    2. Payment for the course is a confirmation of acquaintance and acceptance of the regulations.
    3. Joining the classes by a child or an adult is synonymous with the lack of health contraindications to participate in swimming lessons.
    4. Swimming school iSwim Academy does not make refunds for unfulfilled participant’s classes due to their absence in the course. Only in case of absence due to illness, there is a possibility to reduce the price of the next ticket by 50% of the value of the number of missed classes after presenting a medical certificate.
    5. In case of non-realization of classes activities due to technical reasons (e.g. failure at the swimming pool), the iSwim Academy is obliged to conduct these activities on a different date.
    6. iSwim Academy is under no obligation to refund or transfer your money in the event that your child is unable to attend part of or the entire course. If you cancel any course at any time prior to 14 days before the course begins we will refund your money minus a €30 administration charge. After that time iSwim Academy is not obligated to refund any money.
    7. The enrollment is made on a specific day and time. The iSwim Academy reserves the right to make a final decision regarding the allocation to the appropriate group. The group is opened when half of the participants of the course + 1 are gathered.
    8. The iSwim Academy reserves the right to change the day and time of classes, combining groups in case of a small number of people in the group and changing the instructor when required.
    9. Our Swim Teachers are all trained to the highest standard and may at any stage be changed as determined by scheduling.
    10. Each participant of the course should have:
      • Swimsuit
      • Cap (preferably silicone one)
      • Slippers
      • Towel
      • Swimming goggles
      • Patience
      • Good mood
      • Faith in your own skills
    11.  Swim Academy is responsible for children only during the classes. Before and after the lesson, parents or legal guardians are responsible for the children. The class organizer is not responsible for any injury or loss or damage to clothing or personal belongings.
    12. In the swimming pool is strictly forbidden to take photos. The participants of classes, as well as parents, are obliged to obey the rules prevailing at the given facility.
    13. Parents who do not have a membership of a given club or purchased entry ticket are forbidden to stay in the water during and after classes. The fee for a child’s course includes only the child’s participation in the swimming lesson. Children who have finished their classes are asked to go straight to the changing room.
    14. iSwim Academy reserves the right to amend these regulations.
    15. Participants who do not stick to Term & Condition of iSwim Academy School and the general rules of the facility may be removed from the list of participants without any refund.

 

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