Introduction & Policy
Cookies are small text files that are stored by the browser (e.g. Internet Explorer, Chrome or Safari) on your computer or mobile. You can think of Cookies as providing a ‘memory’ for the website. They allow websites and apps to store things like user preferences, enabling you to navigate more efficiently between web pages, login information and generally improving your online experience.
We may also use tracking beacons (also known as “clear GIFs” or “pixel tags”) or similar technologies on our Site to enable us to know whether you have visited a web page or received a message.
Local storage is often used as an alternative to a cookie on devices (such as smartphones or connected TVs) which use you use to access and connect to our Sites.
Types of Cookies
- Remembering where you left off on an e-learning course.
3. Analytics and Performance Cookies – These help us understand how people are using our Sites, so we can better serve them. We sometimes get other companies to analyse how people are using our Sites. These companies might set their own performance cookies. Some examples of how we use these Cookies are:
- Collecting information on which web pages visitors go to most often
- Making sure that our Sites are working properly
It is usually possible to stop your browser accepting Cookies, or to stop it accepting Cookies from a particular website. However, if you disable all Cookies we cannot tell if you are signed in and some features of our Sites may not work correctly and you may have to manually adjust some preferences every time you visit.
All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
If you wish to check and manage third-party advertising cookies, you can turn these off by going to the Your Online Choices site.
iSwim Academy respects your rights to privacy and we are committed to protecting your personal information. The purpose of this privacy notice is to explain how we collect and use personal information.
2. Data Controller
“iSwim Academy” (referred to as “iSwim Academy”, “us”, “our” or this policy) who is the “data controller” of all personal information that is collected and used about our customers for the purposes of Irish and European Union data protection law.
iSwim Academy is registered in Dublin, Ireland with registration number 408454 and registered offices at 22 Melville Rise, Finglas, Dublin 11.
3. How to get in touch
A Data Protection Officer (“DPO”) has been appointed to coordinate the collection, use and retention of personal data at iSwim Academy to ensure compliance with the Data Protection Acts, this Policy and related procedures
If you have any questions about this policy or a data subject access request please contact the DPO at firstname.lastname@example.org
4. The information we process
To provide you with our services, we collect and process various categories of personal information throughout your relationship with us. These include:
- Customer information such as your name, address, contact details. We do not store your financial details.
5. How we obtain your personal information
iSwim Academy obtains personal information when you explicitly provide it to us, or information that we gather from your use of our website, your use of our services and the technology you use to access our services (for example your booking location, Internet Protocol (IP) address, or telephone number). In circumstances where you are unable to provide personal information which we require for statutory or contractual reasons, we may be unable to process your transaction.
In certain circumstances, you may provide us with personal information relating to other people. Please ensure that you provide a copy of this Notice to any third party whose personal data you provide to us or have provided to us previously.
6. How we use your personal information
We use your personal information for the following purposes and on the following legal grounds.
- Purpose for processing – To personalise and improve our services and related products and ask for feedback
- Purpose for processing – On the basis of our legitimate interest in operating our business.
Please note that you have a right to object to processing of your personal information where that processing is carried on for our legitimate interests.
7. How long we keep your personal information
iSwim Academy will not retain your data for longer than is necessary to fulfil the purpose for which it was originally collected. We will also consider the nature and sensitivity of the data, the volume or size of the data collected as well as our legal obligations, in determining the appropriate retention period for the relevant data set. We anonymise and or delete data that is no longer required.
More information on our data retention policies is available on request by contacting our data protection officer at email@example.com
Your privacy and the security of your data is of critical importance at iSwim Academy.
When you access our website you do so through secure servers. The use of Secure Socket Layer (SSL) technology means that all personal information, such as your credit/debit card and address details will be encrypted as it travels from your computer to the iSwim Academy booking system. SSL is an industry-standard method that is used to transmit personal information securely over the Internet. Our use of SSL and digital certificates ensures you are actually sending data to iSwim Academy rather than a third party, so you can be confident of safely and confidentially completing your reservation.
To maintain the accuracy of your data, as well as preventing unauthorized access and correct use of all data, iSwim Academy uses the appropriate physical, electronic, and governance measures to secure the data we collect online.
Please ensure that you keep your iSwim Academy account details confidential and set a password that is difficult for others to guess.
9. Sharing information with third parties
At present, we disclose your personal information to some or all of the following:
a) Where required by law, to law enforcement agencies, judicial bodies, government entities or regulatory bodies.
10. Your rights
Right of Access
|You can request a copy of the personal data we hold about you.|
Right to Rectification
|If you have reason to believe any of the information we collect on you may be inaccurate, and you cannot correct such inaccuracy yourself through your registered account with us, please contact us|
Right to Erasure (‘Right to be Forgotten’)
You have the right to request that your personal data be deleted in certain circumstances including:
Right to Restriction of Processing
You can ask that we restrict your personal data (i.e., keep but not use) where:
We can continue to use your personal data:
Right to Data Portability
Where you have provided personal data to us, you have a right to receive such personal data back in a structured, commonly-used and machine-readable format, and to have those data transmitted to a third-party data controller without hindrance but in each case only where:
Right to Object
|You have a right to object to the processing of your personal data in those cases where we are processing your personal data in reliance on our legitimate interests. In such a case we will stop processing your personal data unless we can demonstrate compelling legitimate interests which override your interests and you have a right to request information on the balancing test we have carried out.|
Right to Complain
|You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.|
11. Terms and Conditions
Full information on iSwim Academy standard terms and conditions http://iswim.ie/en/terms-conditions/
12. Policy changes
This Policy was last updated 24/09/2018. Any changes to this policy will be notified by via publication on our website.
Date: 01 October 2018