Step by step on how to create an account: 

1. Please downland the app or log in through the parent portal on our website 

2. You can access our Parent Portal either on your desktop or the iClass Pro App available in the Apple and Google stores. There are 2 files attached for you. The first one is a guide on how to use the parent portal second is how to use our app on your mobile. 

 

3. When using the iClassPro app, enter “iswim” as the organization (all lowercase). 

4. Please create a new account 

 

Once you log in please it’s important to fill out your child’s DOB and other details to help our teachers teach your child (ex. medical condition).  

The parent, when registering the child, declares that the child, after consultation with the GP doctor, does not have any medical contraindications, mental or physical disorders that may affect participation in group swimming lessons.  

Our parent portal is loaded with awesome features. What does it mean for you? 

-Better filtering options to help you find the right class on the right day, and in the right location. 

-App's notification will keep you tuned to our latest news and updates 

-View the list of all the skills required to pass to the next level along with a 5-star rating evaluated by the teacher on a regular basis. You won’t have to call the office or speak with the teacher in order to find out how your child is doing and track your child’s attendance. 

-Easier access to manage your own account, see announcements, view your class schedule, pay, and book classes. 

- With the new software we introduce a new service- makeup lessons for missed classes 

-Access to the live stream (applies to Club Vitae Tallaght) 

-Easy enrolment for future terms and intensive lessons 

iClassPro Live allows parents to watch their child's class from anywhere using our safe and secure online video streaming solution!

By logging into your password-protected Customer Portal, parents can select a live stream to view and watch their child in real time and see what is going on in class without having to be in the room (note: iClassPro Live only allows parents to stream during a class their child is enrolled in.)

Live streaming is a powerful tool that extends far beyond keeping parents connected to their students when in class; it also keeps you covered when it comes to:

  • Accountability & transparency with parents
  • Minimizing personal & business liability
  • It helps eliminate blind spots
  • Promoting social distancing within your building
  • Distraction-free teaching
  • Safe and secure video streaming

Please read the following rules before booking any place:

1. Please read the terms and conditions & FAQ when setting up an account before you enroll your child or yourself.
2. Please note that the parents/ carers are not permitted to be at the swimming pool deck during the lessons (this applies to Club Vitae Tallaght and Liffey Valley). They can stay in the changing room or in the viewing area if it's available.
3. After getting changed the child should go to the swimming pool where our supervisor directs them to their teacher.
4. Our supervisors and floating teachers are always available at the pool deck during our lessons. If the child wants to go to the toilet our teacher will supervise the child from the pool doors to be sure that the child enters the toilet area without the presence of other members. Please make sure that your child uses the toilets before the class starts. If you have any questions about lessons you can always speak with one of our supervisors.
6. We stream the lessons online using iClass Pro Live. It will allow us to stream the lessons online directly to the parent's mobiles. We have decided to add this to our Academy because we know how important is to see how the kids are doing in the class. The connection is 100% safe and only parents who have login and password can access the stream and only when their children are swimming (applies to Club Vitae Tallaght)
7. Full payment is required upon booking

  • Lessons start promptly so please ensure you arrive at the pool 10 minutes prior to your lesson’s start time. This will ensure you have enough time to get your child changed and on poolside for a hassle-free start.
  • Please note that children are not allowed in the water before swimming lessons begin (this includes the steps). Children may only enter the water when the swimming teacher gives them permission.
  • Joining the classes by a child or an adult is synonymous with the lack of health contraindications, mental or physical disorders that may affect participation in group or individual swimming lessons.
  • If your child has a condition that requires one to one care or if they have an SNA in school then they will require one to one care in iSwim Academy, this facility is not available from Academy. Our staff cannot provide such a ratio of care.
  • If the customer book in for the swim course after the term starts will have to pay for the full course but will receive tokens for all missed weeks.
  • The enrollment is made on a specific day and time. The iSwim Academy reserves the right to make a final decision regarding the allocation to the appropriate group. The group is opened when half of the participants of the course + 1 are gathered.
  • The iSwim Academy reserves the right to change the day and time of classes, combining groups in case of a small number of people in the group and changing the instructor when required.
  • iSwim Academy Swim Teachers are all trained to the highest standard and may at any stage be changed as determined by scheduling.
  • Each participant of the course should have:
    • Swimsuit
    • Cap (preferably silicone one)
    • Slippers
    • Towel
    • Swimming goggles
    • Patience
    • Good mood
    • Faith in your own skills
  • Children may wear pool socks on the deck but we ask them to remove them during lessons as they tend to create drag and make it hard for children to kick in the water. Contrary to popular belief, pool socks do not protect against an athlete’s foot in the pool.
  • Children should eat at least 90 – 120 minutes before swimming lessons.
  • Lockers are provided at each swimming venue. Please check the rules of the venue you are attending as every venue has its own locker policy.
  • Swim Academy is responsible for children only during classes. Before and after the lesson, parents or legal guardians are responsible for the children. The class organizer is not responsible for any injury or loss or damage to clothing or personal belongings.
  • Parents or guardians are entirely responsible for any children they bring who are not partaking in swimming lessons and must supervise them fully at all times.
  • After the swimming lesson, children must leave the pool immediately.
  • The result of any swim course/ swim camp cannot be guaranteed and all progress depends on the participant’s effort and cooperation in and outside the session. Individual results may vary and no particular result is guaranteed by any instructor.
  • The parents/ carers are not permitted to be at the swimming pool deck during the lessons. They can stay in the changing room or in the viewing area if it's available.
  • In the swimming pools is strictly forbidden to take photos. The participants of classes, as well as parents, are obliged to obey the rules prevailing at the given facility.
  • We stream the lessons online. It will allow us to stream the lessons online directly to the parent's mobiles. The connection is 100% safe and only parents who have login and password can access the stream and only when their children are swimming (applies to certain locations). There is no possibility to be excluded from the streaming if you signed in your child to the location where we stream the lessons.
  • Parents who do not have a membership of a given club or purchased an entry ticket are forbidden to stay in the water during and after classes. The fee for a child’s course includes only the child’s participation in the swimming lesson. Children who have finished their classes are asked to go straight to the changing room.
  • The iSwim Academy Management reserve the right to alter the swim programme as outlined on this website at any time without prior notice
  • iSwim Academy reserves the right to amend these regulations.
  • Participants who do not stick to the Term & Conditions of iSwim Academy School and the general rules of the facility may be removed from the list of participants without any refund.
  • The right is reserved to refuse admission or to dismiss, at any time, a participant of a swim course/swim camp whose presence by way of conduct or deportment is deemed by iSwim Academy Management to be detrimental to the best interests or safety of the Academy, without any refund.
  • All swim lessons and swimming related activities are attended at your own risk. iSwim Academy cannot make any representation or guarantee that attending a venue or participating in swimming is free from risk.
  • You do not have to be a member of the venue’s leisure centre to do Adult Swimming Lessons with iSwim Academy.
  • Lockers are provided at each swimming venue. Please check the rules of the venue you are attending as every venue has its own locker policy.
  • You should inform your swimming instructor if you have any medical condition that may be relevant to the swimming lessons.
  • Lessons start promptly so please ensure you arrive at the pool 10 minutes prior to your lesson’s start time. This will ensure you have enough time to get changed and on poolside for a hassle-free start.
  • Payment is required for private lessons in advance before the first lesson.
  • All pre-paid lesson blocks of 10 lessons have a completion date of 6 months, 5 lessons-3 months, and 1 lesson-1 month. Outstanding sessions will not be carried over the completion date.
  • The result of any training session cannot be guaranteed and all progress depends on the client’s effort and cooperation in and outside the session. We ask that you acknowledge that individual results may vary and no particular result is guaranteed by your instructor.
  • Any sessions that have been pre-paid are non-refundable or transferable.
  • In the event you are cancelling or rescheduling your session, whenever possible, please notify your instructor with 24 hours' notice.
  • In the event of a ‘no show’ or ‘insufficient notice' of a minimum of 24 hours, the session will be lost.
  • If you are running late for your session please note the instructor may not be able to provide you with your full session. If however, your instructor is late you will be entitled to your full session time or it will be added to another session.
  • We recommend a swimming cap and goggles in case we need to use them.
  • You must vacate the pool immediately after the lesson unless you are a member of the facilities at the venue.
  • Please do not leave valuables unattended as iSwim Academy or the venue are not responsible for items that are damaged, lost, or stolen.

We teach children from 4-12 years old.

If your child is a beginner, confident in the water, and is over 5 years old you can sign in straight away (Frog level). If your child is under 5 or has any swim experience you have to book an assessment

We achieve very good results because we approach each child individually. At the initial levels our groups consist of 6 people while the older children groups do not exceed 8 participants in the class.

All normal group lessons (once or twice/week) are 30 min long. 

Max 6 children in the class for 1-4 level and max 8 children for 5-7 level with the teacher in the water for beginner level. 

We run classes during midweek at 2:55pm, 3:30pm, 4:05pm, 4:40pm, 5:15pm, 5:50pm and 6:25pm and from 9:30am-2pm on weekends. 

All camp lessons (4-5 days a week) are 45 min long. 

Max 6 children in the beginner and advanced beginner levels and max 8 children in intermediate and advanced levels with the teacher in the water for beginner level.

In order to achieve appropriate results in learning systematic attendance is required.

Courses are payable in full before the start of each term. The length of a course of swim lessons may vary depending on midterm breaks, Bank Holidays, etc.

The longer the swim term is the cheaper it gets.

Please note that there are no pay-as-you-go lessons.

  • Booking for classes will only be confirmed upon receipt of full payment.
  • Payment for the course is a confirmation of acquaintance and acceptance of the terms and conditions.

Group lessons:

No. of weeks Price
7 weeks 100€
8 weeks 115€
9 weeks 130€
10 weeks 145€
11 weeks 155€
12 weeks 165€
13 weeks 175€
14 weeks 185€

Private lessons:

No. of lessons 1 5 10
1 adult 45€ 200€ 360€
1 child 40€ 175€ 320€
2 adults to 1 instructor 75€ 310€ 570€
2 children to 1 instructor   60€ 250€ 450€
3 children to 1 instructor   75€ 350€ 600€

If your child would like to swim twice a week you will get 20% off for the second pack of lessons. 

 

Sibling discount

Regular swim course-10€ discount for the second and every subsequent child

Intensive swim camps- 10% discount for the second and every subsequent child

 

Multicamp discount

10€ off when you book more than one swim camp at The Same Time

 

Quick Sale discount

depending on the promotion

Sibling discounts & Quick Sale discounts cannot be combined

Sibling discounts & Multicamp discounts cannot be combined

 

Discounts cannot be combined. In some cases the booking system allows the customer to apply more than one discount however all the payments are verified by the office so additional discounts may be removed if not applied correctly. Every customer will be informed by email about every charge change. The correct amount is always visible in the customer account.

The customer is allowed to pay in 2 installments only if they have more than one child. The first half is on the day of the booking then the second half is within the next 28 days but not later than a week before the new term starts. If the entire course is not paid before its commencement, the course participant will not be able to participate in the first class. The child will be removed from the list and no refund will be provided.

Installments is applies only to group lessons.

 

If your child needs an assessment please book it online. 

You can do it through our Parent Portal on our website www.swim.ie or our APP iClass Pro.  

Assessment is 5-10 minutes with the teacher in or out of the water.  

In iClass Pro App in the NEWS Tab, you will find the instruction on how to book an assessment. 

Assessment costs 5€/child.

 

  • If your child needs an assessment to verify his level or his readiness for classes before joining the Academy, please do not book any group lessons or camps prior to the assessment. Under the above Terms and Conditions, you will be liable to pay a 30€ cancellation fee/per child for any booked group lessons or camp if your child won't be ready for the group lessons after the assessment. The balance will be refunded to your iSwim account as a credit however there is no refund/credit if the booking was made less than 14 days before the swim camp/swim course started.
  • If the child didn't have a swim assessment and during the swim course/ swim camp it turns out that is not ready for the lessons and the parent withdraws the child from the swim course/ swim camp no refund applies.

  • If the child had a swim assessment and after the assessment is still not ready for the lessons during the swim course/ swim camp for any reason the customer is entitled to receive a credit or refund for the remaining weeks of the course.

 

Below in the link you will find our current timetable: 

https://iswim.ie/timetable/ 

Under the below link, you should see all the classes in our iClass Pro App during the current term. If you don’t see any it means that the booking is closed. 

https://app.iclasspro.com/portal/iswim/classes 

Regular swim course- Subject to availability you will be able to alter your booking by contacting the iSwim Academy Office. Changes do not incur a charge.

Intensive swim camp- Changes do not incur a charge if it is 14 days before the camp starts. If the change is made less than 14 days the cancellation fee is applied (30€ per child)

  • If you cancel your booking up to 14 days before the swim course/ swim camp for any reason, a cancellation fee of €30€ per child will apply, and the balance will be refunded to your iSwim account as a credit.
  • Due to the limit on swim course/ swim camp places and the anticipated high demand, any cancellations made within 14 days of the swim course/ swim camp start date will not be entitled to a refund.
  • Once your child begins their swim course/ swim camp with us, and if they have to leave for any reason, no refund is available at that stage.
  • In case of absence due to illness, there is a possibility to receive more than 2 restricted tokens per month after presenting a medical certificate. Tokens are the only form of compensation ( no refund, no credit)
  • If the swim camp cannot take place for any circumstance i.e. Act of God, Government Directive, Onsite issue, then the same cancellation policy will apply i.e. you will receive a full refund less the €10 per child admin fee.
  • In the case of non-realization of the swim course due to technical reasons (e.g. failure at the swimming pool), the iSwim Academy is obliged to conduct these activities on a different date (if possible) or give parents a lifetime makeup token to use in the future.

If your child/ children joined the classes after the term starts you will receive a makeup token for each week your child/children missed. 

In iClass Pro App or our Parent Portal in the NEWS Tab, you will find the instruction on how to book the makeup class.

https://app.iclasspro.com/portal/iswim/news/5

Be more familiar with our features in the iClass Pro App.

Don't lose the missed lessons anymore and learn how to book the makeup class.

How to use the tokens?

Please check our 2 guides in our App (news tab):

1) Future absence guide
2) Makeup Enrolment Guide

In the link below you will find our instructions on how to use it:

https://app.iclasspro.com/portal/iswim/news/4

https://app.iclasspro.com/portal/iswim/news/5

A) Regular swim course:

Please remember that you have to register your child's future absence in the App. It should be registered at least 24h in advance before the classes in order to receive the makeup token. Makeup tokens are generated on the date of your missed class.

Once you have a token you can use it another time and day.

Tokens last for 90 days and are limited to 2 Tokens per 30 days. Can be used only at the same location (exception Westwood Clontarf). Please note these regular tokens are different valid time than lifetime tokens.

Tokens can be used for any day/time (if available) but at the same child's level.

B) Swim camp - not applicable

Please note that if you see "Error Loading" classes it means that your child account is missing DOB and the system is blocking you.

In case of absence due to illness, there is a possibility to receive more than 2 restricted tokens per month after presenting a medical certificate. 

Each participant of the course should have:

    • Swimsuit
    • Cap (preferably silicone one)
    • Slippers
    • Towel
    • Swimming goggles
    • Patience
    • Good mood
    • Faith in your own skills
    • Children may wear pool socks on the deck but we ask them to remove them during lessons as they tend to create drag and make it hard for children to kick in the water. Contrary to popular belief, pool socks do not protect against an athlete’s foot in the pool.

Every child is an individual, and in kids’ swimming lessons there are many different factors that influence the rate of learning where swimming is concerned. These general factors include the child’s age (chronological, biological, and functional), the frequency and consistency of the swimming lessons, and the starting point in terms of whether the child has any previous experience in the pool and whether even they have had an experience that frightened them in the water. Understanding the above factors with regard to each individual child is vital and this knowledge enables us to develop the most trusting, flexible, and growth-centered relationship between the child and teacher, in and outside of the water.

 

Read more in our article:

How much time do you need to learn to swim?

The child sleeps better, has a better appetite, and gets sick less – these are the benefits that parents most often observe after enrolling their children in swimming lessons. And in fact: swimming is not only an engaging sport but also invaluable benefits for the child’s health.

If you are wondering whether to send your child to the swimming pool, below is a list of 5 benefits of swimming that ensure healthy development in children, and be the driving force for you.

What are the benefits of learning how to swim from an early age?

Teaching in deep water is harder for the teacher and requires extensive knowledge and many years of experience.
It is all harder for kids with big anxiety to start in deep water although once the child becomes confident there they would never want to go back to shallow water.
Starting in deep prevents any issues in the transition from shallow water to deep water because some kids have a massive problem during the transition.
We also have special pool platforms where the kids can stand in the water which helps them lower their fear of deep water.
Learning at the deep end also teaches kids a bigger awareness and respect. They tend to learn quicker all safety skills. Although shallow water has some advantages too, we believe that starting in deep water has much more advantages.

Our specialist kids’ swimming lessons are small in size with a low student teacher ratio. We love engaging with children and we address every child by name. Each child gets the attention and individual guidelines that they need and our personable teachers are all qualified swimming experts. We continually monitor and track the progress of each child in their lessons to ensure their optimum development. Our aim is to ensure that children can swim confidently for a variety of important reasons including safety in and around the water, health, and fitness through exercise, becoming a skilled swimmer, or enjoying water activities when they are going on family holidays.

Children at the age of 4 are already big enough to be without a parent in the pool but with the instructor's supervision. Thanks to this the learning process is much faster and the little swimmer is not afraid to stay in the deep pool.

At the more advanced levels of training, the instructor teaches while standing on the edge of the pool. This way instructor teaches more effectively and is able to see technical errors at advanced stages of training.

Not to worry, you can always go with him to the pool. Each child should be approached individually and not forced to do so. He will gradually get used to the water. The most important thing is to have fun and satisfaction.

Nowadays, only chlorine provides microbiological purity of water. Additional systems like UV lamps or ozone are just add-ons. Thanks to it, the chlorine concentration may be slightly lower than in other swimming pools. However, it cannot exceed the lowest limits that are fixed by HSE/HPSC and other EU directives.

The temperature in our pools is 30 °C.

It is important to thoroughly dry your child and stay in the pool for example in the lobby for about 30 minutes after leaving the changing room. The air in the lungs is still warm and time is required to acclimatize to the colder and drier air than in the basin of the pool.

Among civilization diseases, posture defects occupy a leading place. How to deal with them? Learning to swim may be a cure, which is becoming increasingly popular as a modern method of correcting posture defects.

Please read more on our blog:

Can swimming lessons correct posture defects?

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