You do not have to be a member of the venue’s leisure centre to do Adult Swimming Lessons with iSwim Academy.
Lockers are provided at each swimming venue. Please check the rules of the venue you are attending as every venue has its own locker policy.
You should inform your swimming instructor if you have any medical condition that may be relevant to the swimming lessons.
Lessons start promptly so please ensure you arrive at the pool 10 minutes prior to your lesson’s start time. This will ensure you have enough time to get changed and on poolside for a hassle-free start.
Payment is required for private lessons in advance before the first lesson.
All pre-paid lesson blocks of 10 lessons have a completion date of 6 months, 5 lessons-3 months, and 1 lesson-1 month. Outstanding sessions will not be carried over the completion date.
The result of any training session cannot be guaranteed and all progress depends on the client’s effort and cooperation in and outside the session. We ask that you acknowledge that individual results may vary and no particular result is guaranteed by your instructor.
Any sessions that have been pre-paid are non-refundable or transferable.
In the event you are cancelling or rescheduling your session, whenever possible, please notify your instructor with 24 hours’ notice.
In the event of a ‘no show’ or ‘insufficient notice’ of a minimum of 24 hours, the session will be lost.
If you are running late for your session please note the instructor may not be able to provide you with your full session. If however, your instructor is late you will be entitled to your full session time or it will be added to another session.
We recommend a swimming cap and goggles in case we need to use them.
You must vacate the pool immediately after the lesson unless you are a member of the facilities at the venue.
Please do not leave valuables unattended as iSwim Academy or the venue are not responsible for items that are damaged, lost, or stolen.
